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What my clients say ....

Helen recently sold my house in Totravale ,I would like to say she is extremely professional and very organised, from the very first call/ meeting , the whole process was very organised and flowed extremely well , we got well over the GV and I am still blown away at the sale price and the professionalism , I would highly recommend Helen to anyone out there currently selling their house, can’t praise her high enough. Thank you Helen for your hard work will always be grateful to you.



I had Helen Shaw for the sale of a property of mine.  She went above and beyond what I expected from a real estate agent. The sale would not have gone as smooth or as quick as it did if Helen had not been involved, even helping with finding tradesmen to correct an out of date fireplace.  Helen was always in communication keeping us updated with the sale.  I can honestly say that this sale was about as easy as it could have been with very little stress and a sale price that exceeded my expectations!    Helen knows her stuff regarding real estate!  My first choice for a real estate agent in my next property will be Helen Shaw from Harcourts.



Helen was absolutely brilliant to work with when selling my home, every step of the way she has been upfront.  

Helen made everything easy and stressfree.  Her level of professionalism was exceptional and she delivered on all that she promised.  Helen has gone over and above in all her aspects in her dealings with me  and she was very transparent in regards to the whole sales process.  I always knew she had my best interests as the vendor front of mind.  



Helen Shaw recently acted on our behalf to sell our mother's house in Milford.  Throughout the sales process Helen was very approachable and able to answer all our questions.  We were confident relying on Helen's amazing knowledge of the real estate industry and the local area when deciding to auction mum's house.  She gave us excellent advice on preparing the house for sale, including providing contacts for tradesmen for various repairs and upgrades.  This advice was invaluable.

Helen gave us a very workable timeline and recommended a great staging company.  We had excellent photos and were able to present the house in a way which would appeal to the widest range of buyers possible.  Helen provided informative written weekly reports and thorough feedback from buyers and open homes.  We felt completely engaged in the sales process and had the utmost confidence that Helen had our best interests in mind at all times.  The house sold at auction for a great price.  We were totally delighted to have achieved such a satisfactory outcome and have no doubts that this was due entirely to Helen's competence and professionalism.  We would have no hesitation recommending Helen to other sellers.

Tim, Leanne & Brenda


Helen Shaw was an excellent agent. Very hard working, and made sure the property was well-exposed to the market.

Auctioneer gave good briefing pre-auction. Auction etc was well run. The premises in Takapuna were convenient and pleasant.   

We were very impressed with Harcourts service, in particular Helen Shaw’s.



My son who lives in Dubai asked me to sell his house.  I knew it needed a lot of tidying up to be done, but I did not know where to begin.  Helen was recommended to me by another agent.  From the beginning she was an amazing help.  She recommended people to do all the odd jobs and even organised things for me.

Her marketing was exceptional, and she kept up to date with everything.  After the open homes we got accounts of the numbers of people who had visited with details of their feedback and other comments.  She suggested “staging “the property and that was so worthwhile.

The property had a lot of people view the property and it sold at auction in the range of price she suggested.  There was a lot of extra legal paperwork that needed doing because my son was in Dubai.  She was excellent at putting all this stuff together.

I have been involved with selling and buying several properties in my life of either my or my children’s homes and she is by far the best real estate agent l have ever had dealings with.  I am happy to be contacted again if someone wants information.



My wife and I met Helen whilst viewing a property in Milford.  First impressions count for us and Helen’s friendly, yet direct, matter of fact style told us that she would work very hard for us if engaged to market and sell our property in Takapuna. Our decision proved to be the right one with Helen delivering a marketing campaign with specific outcomes and timelines to which she delivered along the way.  Helen provided us with great ideas to enhance our properties appeal to the target market (family) which proved invaluable. And sold the house! We also developed a great relationship during the process and enjoyed Helen’s friendly and caring approach.  We would certainly recommend Helen to others looking for a hard-working, driven and meticulous person who does what she says she will do to sell their home.

Mark & Michelle 


Having bought and sold with Helen Shaw six years ago, I had no hesitation of working with Helen again. Helen is a no-nonsense, straight-talking, workaholic! Helen updated me regularly throughout the campaign, with feedback I found invaluable when setting my auction reserve. She made the whole process easy from start to finish. I have no hesitation in recommending Helen to any prospective client and cannot speak highly enough of her. She has integrity and is a true professional, a 100% stand out in the Real Estate industry!



Just a quick note to thank you for all your hard work, both in taking the property to the market and running a very effective campaign, and your work on the night of the auction to ensure we got the desired result.

Your professionalism throughout has been most appreciated.



We have found Helen to be a really good communicator (keeping us fully informed on what is happening) and very straight in all her dealings. She always acts on our behalf with integrity. Overall, we would highly recommend Helen to anyone looking for an active agent with lots of contacts and totally driven by success for her clients.



Helen recently helped us sell two homes within two months. It was a pretty stressful time for us, but we felt confident and impressed with Helen's work throughout the whole process. She did after hour visits to the properties with prospective buyers, and gave us weekly reports so we knew exactly what was going on. She definitely went above and beyond, and could quiet easily be the hardest working real estate agent in town! Thank you Helen for all of your hard work, we really appreciate it.

Felicity & Ben


I’m fortunate to have met Helen three years ago when I bought my Albany apartment. I had no hesitation in contacting her to sell the apartment this year.

As expected Helen continued to be extrememly professional. She brought a  friendliness to her approach that made me feel relaxed and confident in her ability as an agent. She was straight up and always positive.  Helen worked hard. She explained everything along the way, including the legal and ethical standards of her role, so there was no doubt where I stood at any given moment. She is generous too.

I found Helen dependable and I have no hesitation in recommending her. I would not consider going to anyone else for property in Auckland as she worked hard for me in selling and buying.

Moeawa Callaghan


Thank you Helen for the extra mile you went in to in order to sell my mother's property.

Over the years I have been involved in buying four properties and selling six, and without doubt you are the best agent I have dealt with. I felt totally comfortable with your advice and honesty, and safe in the knowledge that I wasn't being told just what I wanted to hear.

I have no hesitation using you again in the future and am quite happy to recommend you to friends and family.

Many thanks Helen

Peter Charles


I am writing this email to thank you for the effort you put in while selling the property at 1/104 Sylvia Ave, Northcross on my behalf.

We were referred to Helen by a family member who has worked with Helen for many years.  Helen's market knowledge, advice and expertise were invaluable in setting up the sale of our investment property.  Helen worked very hard for us throughout the entire campaign.  She was in regular communication and provided thorough updates, progress and feedback after viewings so we knew what was happening.  Our property was broadly marketed over many platforms to reach a wide variety of buyers.

We have no hesitation in recommending Helen as a very professional agent who gets the job done and creates an exceptional client experience in the process.

Arron Song


We recently worked with Helen Shaw to sell our home on Auckland’s North Shore.

Helen’s knowledge, advice and expertise were invaluable in setting up the sale of our home, to suggestions on staging, marketing and photography.  Helen worked extremely hard for us throughout the entire campaign; she was in regular communication and provided thorough updates, progress and feedback after viewings. 

Our home sold at Auction, above CV and above reserve – we were thrilled with the result.

Helen is 100% dedicated to her job and is focussed on getting the very best results for her clients – she is an expert in the real estate industry and this is clearly shown by her many achievements.

We would absolutely recommend Helen to friends and family, and look forward to working with her again in the future.

Gerhard Simanke


Helen will exceed all your expectations! She is always one of the first in the office and last to leave - incredibly hardworking with attention to detail she will get your home SOLD. Helen's work ethic is outstanding, she will listen to what your needs are and deliver on time every time.

Kristina Marmont


Helen is hard working, trustworthy and goes the xtra mile to get buyers and sellers aligned for a win win real estate transaction = happy seller and ecstatic home buyer!

Debbie Seekup


We are so glad we chose Helen to sell our first home. She has guided us through the process and has been there every step of the way to support us. Helen is an expert saleswoman, and she marketed our house across online, print and social media to reach a wide variety of buyers. Helen’s expert approach and enthusiasm paid off for us on auction day, where we had multiple bidders and achieved a great price. 

Wendy and Ryan


We worked with Helen to sell our home in Takapuna. She was an absolute pleasure to deal with throughout the sales process, and made everything as stress free as possible. I would happily recommend Helen to anyone who is looking at selling their home, or purchasing within the area.

Mark and Hayley


I found Helen to be very helpful in all aspects of my house sale. She made sure all relevant documentation was completed and kept me up to date at all times. Helen is professional as well as being a lovely person to deal with. I would highly recommend using Helen’s expertise when selling your real estate and wish her well for the future.



When selling a Milford unit on behalf of our 94 year old mother, having Helen as the estate agent turned out to be an inspired choice.

Her marketing, local bylaw and property knowledge was both impressive and reassuring.  The speed at which she facilitated and organised all the finer details makes her highly recommended.

Ray Lannie


Helen sold my Castor Bay Road property via auction. I contacted Helen because she is an ex colleague of mine and I admire and trust her explicitly. As a fellow real estate salesperson I saw how hard Helen worked, she has a tenacity seldom seen in this industry. Helen is highly intelligent as seen from the letters after name, she has a quick brain and is always thinking of ways she can get the best price for her vendors and also for her own satisfaction, a job well done. She looks at the big picture from all angles. Helen persuaded me to use the auctioneer she knew would get me the best price, to see him working on the day of my sale, I saw first-hand how he never gives up, squeezing every last dollar out of buyers, as is his job, this is what you are paying for. Helen doesn’t just get your listing, whack up a sign, put your property online and wait for someone to buy it. She is in contact with you every step of the way, phoning you after every open home, giving you market feedback and suggesting little things you can do to get the very best from your property. Because Helen has been selling properties on the North Shore for 13 years she has a huge depth of knowledge of her area, a database of real buyers and satisfied vendors who she keeps in contact with.

Susan Goddard


If you want to make sale, you need the best, Helen is the one.
I will try to keep my story short. From September last year. We listed our home with our friend, a Chinese agent. We are Chinese, we normally deal with Chinese first. We renovated the whole house and moved to live with my parents, put the staging furniture in the house, the house on the market with no sale for 9 months, 9 month!
I was so frustrated, I just want to sell one of my properties and get our home upgrade (we have two). I pulled that house back from the market. And this time I tried to list my rental house. My friend referred Helen to me. She said try Helen, she's very good and very professional. I must say my friend is damn right. Helen is not only very good, she's terrific. Only 6 weeks my house is under unconditional agreement. Thank you Helen! You rock!

Lily Lee


I've worked with Helen now for a number of years, and every time she comes up on top!  On my last house she got me top dollar, I had 3 cash buyers, a bidding war ... an an amazing result!  Thank you again.  Helen is professional, honest, a straight shooter, no mess, gets it done agent!  I love working with her, she's fantastic.  Looking forward to the next one.

Jason Bonham


Helen thank you so much for the wonderful result you got on my property that you recently took to early auction in Milford.  No one was more surprised than me at the speed with which an acceptable offer came in only 5 days after going to market.  We had an early auction 3 days later with a result that I was very happy with.  Well done, I can see why I was recommended to you as you went above and beyond to achieve a really good result for me.  I really appreciate the effort, I felt like I was your only client at the time but am aware that you did have more than my property on the go during that week.  I never felt once that you were not entirely focused on my property.  So a big thank you to you and the team at Milford who were all great to deal with.



If you're looking for an agent that will get your house sold I would highly recommend Helen Shaw from Harcourts.  She has sold our last two homes.  The first one was not even listed with her.  However when our home didn't sell at auction it was Helen that worked out the number we wanted and achieved the sale.  When selling again we specifically asked for Helen and within four days of listing with her, once again she sold our house and achieved the cheeky number we wanted.  She is extremely hard working, focused and more importantly upfront and honest.  Unlike many agents we have dealt with she also has buyers so when we listed our house she already had a buyer.  On both occasions it was Helen's buyer that purchased our home.  I can't recommend her highly enough if you want to sell your home and achieve a great price.

Roch Martin


We were out-of-city owners so needed Helen to handle & arrange all the required activities to be carried out on-site & locally to complete the sale by auction.  She carried out all these actions impeccably & with excellent professionalism, including great enthusiasm, communication skills & attention to detail.  Helen expertly guided us through the entire five week process, keeping us right up to date with regular feedback.  She answered all our questions immediately & knowledgeably.  Following the successful auction, Helen continued the great communication as to next steps to follow.

We would highly recommend Helen to any property sellers, as a very competent agent who will work very well in their best interests.

Doug & Linda


Rob and I would just like to say a massive THANK YOU for the fantastic result at the auction last night.  We have really enjoyed having you on board as our agent - you are amazing!  You made us feel totally comfortable throughout the whole process, gave us great advice and you organised everything with such dedicated professionalism. The outcome exceeded any expectations we had, and we would have no hesitation in recommending you and the Harcourts team to anyone wanting a fantastic result when selling their home.

Leanne & Rob Scott


Since we purchased our first house in New Zealand in 2008 with Helen’s help, we have heard of her achievements through the Property Press and her personal profile.  There was no hesitation when we decided on the agent to sell our second house.  We are happy to recommend Helen.  We hope she prospers in the dealings with her clients with her professionalism and integrity.  She will be our agent for our next business venture.

Sam and Emily Wee


We had been looking for a home in Milford for 22 months.  During this time Helen was the only agent of the many we met who would call me regularly and suggest we look at homes as soon as they were listed and often prior to them being in the Property Press.  Helen’s patience perseverance and professionalism were always to the fore.  Her understanding of the market and advice on when and how we should present our pre-auction offer I believe was instrumental in us being successful.  Obviously when it came to selling our home we were happy to be guided by Helen. Again Helen’s leadership and advice were spot on and priceless. Enabling us to achieve a great price for our property in a very short space of time.  After 22 months of searching Helen enabled us to buy and sell within 3 weeks in a very well informed and stress free matter.  Thanks Helen.  We would have no hesitation in recommending you to anyone looking for real estate.

Christine Winsborough


Helen Shaw was recommended to us and we were very happy with the outcome of the listing and sale of our property.  Helen’s very professional and helpful manner made the process stress free and she takes pride in doing a good job.  Her knowledge of the local market was invaluable and the marketing of our property was very effective.  We would have no hesitation in recommending Helen to anyone looking for a real estate agent.  Her in-depth knowledge of the market along with her strong work ethics make her an excellent choice.

Diane Coote


Words cannot describe how lucky we were to work with Helen Shaw from Harcourt’s Real Estate. I would highly recommend her to everyone. My wife and I were first time sellers and we were guided through the whole process with such care and professionalism from Helen.   We were so new to all the contractual requirements and technical details but she never made us feel like we were inept. Helen understood the importance of listening to our personal needs and wants for the selling of our home and followed up on all angles possible to ensure we would be able to attain the sale based on our desired terms. She not only achieved a price well over our minimum sale price but was able to negotiate more than our expected price, all before going to market open home and to auction. She seemed to make the whole process “a piece of cake”. We were well informed, educated on the process and continues to follow up with us and we cannot thank her enough.  I would agree with everyone else who has ever given Helen Shaw five stars. She gives 110%, is all about integrity and excellence, extremely detailed and patient and on top of this just a pleasure to deal with. I can’t imagine we would have gotten any better service from anyone else.  When my wife and I are ready to buy a property, Helen will definitely be the first one we call as Helen is undeniably the BEST at what she does.

Paul & Sunny Dixon


We bought our first home through Helen 4 years ago and we found her to be friendly, professional and upfront about everything we needed to know.   Four years later and we just sold that same house via Helen and based on her excellent knowledge of the market conditions as well as her excellent marketing skills she managed to position our house at the correct price at the correct time in order to gain the maximum sale. Which is exactly what happened. Excellent!

Murray & Kathleen Douglas


Just emailing to say a big thank you for all your expert advice and assistance in the successful sale of my late nana’s house. You were fantastic, extremely enthusiastic and professional while also being sympathetic to our recent bereavement and the emotional impact of selling the home my grandmother had lived in for the last 50 years. We really appreciated your comprehensive analysis of the property market and our options regarding sales strategy. You patiently answered all of our numerous questions and were very open to meeting our requests, you made everything very easy for us and nothing was too much trouble. You also provided us with regular updates and kept us informed of feedback, communication was excellent throughout and we always knew what was happening and when. You worked very hard to ensure our property was seen by a wide market and achieved very high interest. On auction day turnout was high and everyone from Harcourts made a fantastic effort to ensure we achieved a very pleasing result.  We would not hesitate to recommend you to others and will certainly look to use your services next time we are buying or selling a property.

Fleur McPaul


We used Helen to market our house recently, and were extremely happy with the result. We chose Helen in part because of her extensive knowledge of the housing market in the East Coast Bays area. Another key part of Helen’s success is her energy and persistence to ensure the best outcome for her clients. Helen also utilizes her wide network of contacts to ensure clients properties are introduced to as many potential buyers as possible. Her efficiency, regular updates on our marketing campaign, and advice on current market activity all provided us with confidence that our choice of agent was the right one. In short, engaging Helen, and Harcourts, to market our home resulted in an effective campaign, a lot of interest leading up to the auction, and a sale price that we were very happy with!  We are currently looking for another property and have engaged Helen to assist us with this.  We would have no hesitation in recommending Helen when it comes to selecting someone to market your home – you won’t regret it!

Bob and Pam Thomas


We met Helen Shaw while we were passing through one of the houses she was marketing. We soon realised that she had a vast knowledge of the Real Estate Industry and was an extremely good communicator which we thought were key attributes when selling a property. Helen was up front with us through the entire marketing and auction process, keeping us informed on the groups of people through the property and the interest levels.  By Auction day, we had a good feel as to the market, and this created a good outcome for our sale.   We would highly recommend using Helen as your real estate agent if you are after a smooth selling process and ultimately a great result.

G & P Greenhalgh